Category consultancy

Every Organisation Wants Improved Business Value

Are you delivering business value in your projects and activities? What is Business Value? The source of Business Value in a project or improvement activity does not necessarily come from a single route, it can be from a variety of improvements, depending on the organisational aims and objectives and where they are in their journey […]

Digital Data Management – What & Why

The digital economy revolves around the speed and availability of customer data. Data is accessed from all around the globe at all times and data access is no longer a predictable occurrence. Your data must be online at all times, or you will lose customers – Customers want instant access to their data. There are […]

GDPR Plan – Do you have yours?

Have you kicked off your GDPR programme of work? Do you think you will be compliant by 18th May 2018? Below I have listed the areas and questions that I feel should be considered. I have formed these into a high-level plan to aid implementation in a phased approach. Assess the questions and points. Identify […]

GDPR – Are You Aware?

GDPR – General Data Protection Regulation, don’t click that little x or red box in the corner of your screen just yet….everyone needs to take note of these new regulations or your organisation is at risk of a big penalty, as much as 4% of your turnover. As an individual you will have extra rights […]

People are the Key to Data Success

While supporting a colleague recently in how to approach an Information Governance assessment for a client I decided to share that guidance with you.  The client wanted to improve their processes, with speed and accuracy being key requirement in the improvement. The assessment provides all the key areas a questions to ask but it is […]

Customer Centricity

After recently attending the “How to create the optimum B2B customer experience” a Gallup and Limelight executive briefing using analytics and providing advice for B2B Leaders. Held at the Shard (fab building) if you get the opportunity to visit. Below are the key points from the event which resonated with me. We all know (hopefully) […]