What is a Data-led Organisation? An organisation that uses data to drive their decision-making process. Before making a decision, they analyse relevant data and let the conclusions drive the decision. Trust in the data is paramount if your decision-making is being driven by the conclusions of the analysis of your data. How do you get […]
Do you understand the emotional way in which people use your products or services?
When we access the web, we often entrust vital personal information, such as our name, address, and credit card number, to our Internet Service Provider and to the website we are using. What happens to this data? Could it fall into the wrong hands? What rights do we have with regards to our personal information? […]
Have you kicked off your GDPR programme of work? Do you think you will be compliant by 18th May 2018? Below I have listed the areas and questions that I feel should be considered. I have formed these into a high-level plan to aid implementation in a phased approach. Assess the questions and points. Identify […]
Good news, surcharges for card payments will be banned! We all resent paying these surcharges. In the vast majority of cases when PSD2 comes into force in Jan 2018, these charges will be a thing of the past. For example, when booking flights, paying in a newsagent or for that car service. This will apply […]
How are you getting on with being GDPR (General Data Protection Regulations) ready? I hope you are starting to consider what it is you need to do and at least communicate to the business the obligations you have as an organisation. And building awareness as required in step 1. Following on from my previous posts […]